Job Description
DAIRY OPERATIONS MANAGER
We are looking for a vibrant and dynamic individual to fill the above position.
Reporting to the Director – Commercial Services, the incumbent will oversee the activities and
performance of the Dairy business by tracking revenue goals, setting individual targets and
facilitating continuous training of subordinates.

Duties and Responsibilities
Key Responsibilities
The incumbent’s key responsibilities shall include but not limited to: -
• Development and implementation of a robust strategy that will ensure sustainable
growth of the Unit’s revenues.
• Coordinating business development for the dairy enterprise to identify new
opportunities and grow the business.
• Monitoring milk production levels to ensure that there is enough supply to meet
customer demand.
• Overseeing milk production and processing operations.
• Coordinating demand planning with the business supply chain team.
• Ensuring that all safety procedures are followed when handling or storing raw milk
and milk products.
• Training employees on proper hygiene and safety practices.
• Coordinating management of the financial aspects of the business and expenditure
management for the dairy business.
• Profit and loss responsibility for the dairy business.
• Ensuring compliance with dairy, health, safety & environment regulatory
requirements.
• Ensuring adherence always to all SBU compliance and corporate governance policies,
processes, and procedures.
• Coordinating research and development.
• Coordinating creation and execution of a strategic sales plan that expands customer
base.
• Developing and managing long-lasting relationships with customers.
• Tracking, analysing and communicating key business trends which relate to the
business.
• Coordinating negotiation, execution and management of Account Agreements and
Contracts.
• Ensuring human and financial resources are mobilized and well-coordinated to enable
smooth running of the business.


Qualifications and Experience
Minimum Qualifications & Experience
• Bachelor’s Degree in Livestock/Animal Science/Veterinary Sciences/Production
Engineering or equivalent.
• A Certificate/ Diploma in Dairy Processing or Post Harvest Technology is a plus.
• Master’s Degree in Marketing/ Business Administration will be an added advantage.
• At least four (4) years of hands-on experience in commercial dairy production,
processing, and sales/marketing.
Attributes
• Excellent written and verbal communication skills.
• Must be familiar with automated systems.
• Must be familiar with production of a wide range of dairy products.
• Must be versed in HACCP programs.
• Must have excellent supervisory skills.

How to Apply